Privacy Policy
Privacy Policy
Your Privacy
This Privacy Policy explains how NYC Leather Jackets collects, uses, stores, shares, and protects customer information when you visit our website, place an order, contact support, subscribe to marketing, or interact with our services.
By using nycleatherjackets.com, you agree to the collection and use of information as described in this policy.
Quick Summary
- NYC Leather Jackets collects information needed to process orders, payments, shipping, returns, exchanges, and customer support.
- Payments are handled through secure third-party payment providers.
- NYC Leather Jackets does not directly store complete card numbers, CVV details, or sensitive payment credentials.
- Customer information may be shared with trusted service providers such as payment gateways, courier partners, website platforms, analytics tools, marketing tools, and support tools.
- Customers may contact us for privacy-related questions at contact@nycleatherjackets.com.
- NYC Leather Jackets serves customers in the United States, Canada, and the United Kingdom.
Information We Collect
NYC Leather Jackets may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment status
- Customer support messages
- Return or exchange request details
- Tracking and delivery details
- Website usage information
- Marketing preferences
- Device and browser information
- Cookies and tracking data
We collect only the information reasonably needed to operate our website, process orders, provide support, improve our services, prevent fraud, and communicate with customers.
How We Use Your Information
We may use customer information to:
- Process and deliver orders
- Confirm payments
- Provide customer support
- Send order updates
- Share tracking details
- Handle returns, exchanges, refunds, and complaints
- Review customs, duties, or delivery issues
- Improve website performance
- Prevent fraud and misuse
- Send marketing messages where allowed
- Comply with legal, tax, accounting, or business requirements
Payment Information
Payments are processed through secure third-party payment providers.
NYC Leather Jackets does not directly store complete card numbers, CVV details, or sensitive payment credentials.
Payment information is handled according to the payment provider’s own security and privacy standards.
Shipping and Courier Information
To deliver orders, we may share limited information with courier and logistics partners.
This may include:
- Customer name
- Shipping address
- Phone number
- Email address
- Order details needed for shipment
- Tracking information
- Customs or delivery-related information where required
Courier partners may vary depending on destination country, serviceability, and shipment type.
Marketing Communication
If you subscribe to email, SMS, or other marketing communication, NYC Leather Jackets may send updates about products, offers, launches, style content, and brand news.
Customers can unsubscribe or opt out using the method provided in the message or by contacting us at contact@nycleatherjackets.com.
Cookies and Tracking
NYC Leather Jackets may use cookies and similar technologies to improve website performance, remember preferences, understand visitor behavior, measure marketing performance, and improve customer experience.
Cookies may also help us show relevant ads and understand how visitors interact with our website.
Customers may disable cookies in their browser settings, but some website features may not work properly.
Sharing Information With Service Providers
NYC Leather Jackets may share limited customer information with trusted service providers who help us operate the business, including:
- Payment gateways
- Courier partners
- Website hosting providers
- Shopify or ecommerce platform services
- Email and SMS tools
- Analytics tools
- Customer support tools
- Marketing platforms
- Fraud prevention tools
- Professional advisors where required
These providers are expected to use customer information only for the purpose of supporting NYC Leather Jackets services.
Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no online system is completely risk-free. Customers should also protect their devices, passwords, and account details.
Data Retention
NYC Leather Jackets may retain order, support, transaction, shipping, and customer service information as long as necessary for business, legal, tax, accounting, fraud prevention, dispute resolution, and customer support purposes.
Customer Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, update, deletion, or restriction of your personal information.
Customers in the United States, Canada, and the United Kingdom may contact us for privacy-related requests at:
We may need to verify your identity before processing certain privacy requests.
Children’s Privacy
NYC Leather Jackets does not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can review the concern.
Contact for Privacy Questions
For privacy-related questions, requests, or concerns, contact:
Email: contact@nycleatherjackets.com
Average Response Time: Within 24 to 48 business hours