Cancellation Policy

Order Cancellation

This Cancellation Policy explains when an order can be cancelled and when cancellation may not be possible.

Because NYC Leather Jackets prepares orders after purchase, cancellation requests should be made as soon as possible.

Customers may request cancellation before the order moves into processing, production, packing, or shipping.
Once an order has been processed, prepared, packed, or shipped, cancellation may not be possible.
Flash sale orders may not be eligible for cancellation once confirmed.
Approved refunds are usually processed within 7 to 10 business days after approval.
To request cancellation, email contact@nycleatherjackets.com with your order number.

To request cancellation, email:

Please include:

Cancellation may be possible if the request is received before the order has been confirmed for processing, production, packing, or shipping.

If cancellation is approved, the eligible amount will be refunded to the original payment method.

Once the order has moved into processing, production preparation, packing, dispatch, or shipping, cancellation may not be possible.

This is because work may have already started on preparing your jacket and shipment.

Once the order has shipped, it cannot be cancelled.

Customers may contact NYC Leather Jackets for delivery, return, or exchange support according to the Refund Policy.

Flash sale, clearance, discounted, or final sale orders may not be eligible for cancellation once confirmed, processed, packed, or shipped.

Please review the product details and policy terms carefully before placing a flash sale order.

NYC Leather Jackets may cancel an order in rare cases due to:

If NYC Leather Jackets cancels an order after payment, the eligible refund will be processed.

Approved cancellation refunds are usually processed within 7 to 10 business days after approval.

The final credit timeline may depend on the customer’s bank, card issuer, payment provider, or payment method.

For cancellation support, contact:

Email: contact@nycleatherjackets.com

Average Response Time: Within 24 to 48 business hours