The material used to make the jacket is a very important decisive factor of the quality of the jacket. We go by the saying “well began is half done.” We make use of the best quality leather to craft our leather jackets, this imparts them a high quality and durability. Hence they are soft to touch but still retain the toughness and are perfect to deal with all the harshness nature has to offer.
Stitching & craftsmanship
Our jackets are hand stitched, with utmost attention paid to every detail and our stitching speaks of the passionate craftsmanship involved.
We make use of YKK zippers. These are resistant to corrosion, well-polished and plated for good visual appeal, highly durable and resist cyclic mechanical effects also. All these make our jackets investments for lifetime.
- We offer Free shipping worldwide. We use couriers DHL, and FEDEX for delivery. The delivery time is usually between 5 to 10 days. Tracking number is provided with each shipment so that you can easily check your shipment details.
Downright customer satisfaction is our foremost priority. Hence our return policy is set for 30 days of delivery. You can either return or exchange nearly everything within 30 days of delivery for a complete Refund or Exchange.
As soon as we receive and examine your return (generally within 72 hours of receipt), your exchange order will be processed and we will send you the item within next 15 business days. Refund will be sent out within 7 business days and you will get a confirmation email stating that your return is completed. Refunds will be made with the actual mode of payment and will require 10 to 45 days to be processed depending on the issuing bank of the credit card.
The customer is also eligible for refund/return, in the events below'
Incorrect product received by the customer
Products were defective
Product damaged while shipping
Product was meddled with
Product with size issue (Please Order "Made to measure" to avoid this)
Tailored or other personalized product may not be returned for refund or exchange under any circumstances.
Also please note that in case of returns, the shipping charges to send the item back to us will have to be paid by the customers. To know the complete return instructions please visit this link
Return and Alteration
We are dedicated to get you your perfect jacket in the first attempt. However, if your personalized order doesn’t fit you well, the first alteration is done by us free of cost.
How we work hard to achieve a mutually beneficial situation?
Tailored or bespoke jackets can be complicated and also keep us alert and ready for everything to achieve a win-win situation. The need of return can arise owing to the following causes.
Design & Quality
What we do for this
Before we send you your order, we share pictures of your actual product with you. You can go through the design, material and stitching before we send it. Hence design and quality being the cause is not possible.
When your customized order is placed by you, our CS agent inquires for your body measurement. Please go through our sizing guide to take your measurements. If you take your measurements aptly, there are no chances of there being an error with sizing. Still, if the jacket doesn’t fit you perfectly, the first alteration is done by us for free. However, the shipping charges for sending the item to us will have to be paid by you.
We do not accept returns against refunds for tailored orders. Please understand that your customized order is particularly made for you. All details such as style, material, accessories are in accordance to your choice and cannot be sold to anyone else.
✅ 30 days Easy Returns & Exchange
✅ Free Shipping
✅ Quick Delivery